Help & Information

Frequently Asked Questions

Quick answers about SHIVAY CLOUD KITCHEN meals, tiffin plans, delivery, payments, skips, renewals and order tracking.

Is SHIVAY CLOUD KITCHEN 100% vegetarian?

Yes. SHIVAY CLOUD KITCHEN serves vegetarian food and the website is positioned as a 100% vegetarian food service.

Which meals are available?

What are the standard tiffin meal timings?

What is the price of the Weekly Full Tiffin Plan?

What is the Monthly Full Tiffin Plan price?

Is delivery free on the monthly plan?

Is Sunday delivery included?

Can I choose Lunch + Dinner only?

Can I subscribe only to breakfast, only lunch or only dinner?

How early do I need to skip a tiffin meal?

Will a skipped meal be carried forward or refunded?

Does pausing a subscription extend the end date?

What price is charged when a monthly subscription is renewed?

Where does SHIVAY currently deliver?

Is there a delivery charge on normal food orders?

Which payment methods are available?

What happens after I pay by UPI for a tiffin subscription?

How can I track my food order?

Where can I see my previous orders?

Where can I see my tiffin subscriptions?

Still Have a Question?

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